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SUBWAY was very clean. Pilot Flying J Customer Service Score by Usage. The bathrooms were really dirty with no toilet paper and the trash cans were full. Not valid on prior purchases. Our WiFi hasn't been living up to that, so we're working hard to improve by offering free high-speed Internet * for a limited time. As we returned to our RV the security guard approached one of us and said we were not allowed to stay here over night because we had an RV, when on the flying jay website it clearly states overnight parking for free to all customers. You also have access to myRewards Plus, the best fuel rewards app on the road. Visit Pilot Travel Center #368 in Decatur, IL for gas station and truck stop needs, like gas and diesel fuel, showers and restrooms, food, . Not only did he tell us we couldnt stay here but he was very irrationally rude in his attitude towards us. I have been with the company just shy of 2 years. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. I visited the Lubbock store today and the staff were very friendly, polite and helpful they greeted me with a smile the store was clean. She needs to learn how to run a business better & even more so, she needs to learn how to talk to people KINDLY & RESPECTFULLY. The Axle Fuel Card (formerly the Pilot Fleet Card) is accepted at Pilot and Flying J Travel Centers, and the One9 Fuel Network. With assistance by Noah Buhayar No need to get a new card. Pilot Flying J is one of the best retail and restaurant employers in North America. I tried resetting my password, but I did not receive an email. Focusing on customer-centricity, we worked with Pilot Company to completely revamp their digital customer experience to offer advanced capabilities that anticipate guests needs and improve utility and value throughout their journey. III. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. Click here to access the customer portal. Do Not Sell or Share My Personal Information. All rights reserved. Come visit us at 3812 East Craig Road! Pilot Flying J is also the third largest franchiser of quick service restaurants in the nation, offering one to three different concepts at each location, making it the largest franchisee of Subway in the world with over 200 locations. Our dedicated team of credit representatives is standing by to find the perfect financial solution for your fleet - call us at865-474-2953 (AXLE) during regular business hours, or apply online to kick off the process immediately. Contact Us. Subject to credit approval. Search job openings, see if they fit - company salaries, reviews, and more posted by Pilot Flying J employees. What happened? Earn rewards faster by fueling at Pilot Flying J and One9 Fuel locations with Axle to earn bonus points. Purchase required. Download now and find out why Plus means more during your next visit! You have successfully created a new job alert. Sorry about that. If you enjoy working in a hands-on, high-energy environment, apply for one of our jobs today and join the Pilot Flying J family! We use dedicated people and clever technology to safeguard our platform. The estimated additional pay is $1 per hour. In fact, they experienced a 60% reduction in . All rights reserved. Vendor Application. It may take up to a half hour for the reset password email to be processed. We also ensure all reviews are published without moderation. View similar Customer Service / Guest Services jobs below. PushForPoints Program: To participate in the PushForPoints Program, Members must activate the PushForPoints Program each month in the myRewards Plus app. Do Not Sell or Share My Personal Information. Customer Service Associate / Cashier. After activation, members earn 1 point per commercial diesel gallon and increase points with future qualifying fill. Cashier 472 reviews. After activation, members earn 1 point per commercial diesel gallon and increase points with future qualifying fill. Auto drivers save on every gallon of gas. Weve been here for 36 hours stuck in a snow storm and no snow plows have been noticed. Please fill out our vendor application if youre interested in becoming a supplier of goods or services for Pilot Flying J guests or team members. Reserve your shower in the app when you arrive at a location. . Do Not Sell or Share My Personal Information. Start the Pump is only for our cash, check or personal credit card guests. Guest Service Agent 168 reviews. Get an extra point per gallon and cashback rewards for commercial diesel & DEF purchases. If you want us to contact you, fill . Pilot saw a pronounced drop in customer counts early in 2021. Optimize your company's performance with Pilot Fleet Solutions. Not valid in Canada. Customer Portal. Companies can ask for reviews via automatic invitations. Guest Service Agent. Search for "Pilot Flying J" in your e-mail provider in case our reply landed somewhere outside your inbox. You should either restart the process, or call Guest Services to sort it out. Customer Service Associate / Cashier 283 reviews; Maintenance Person 249 reviews; Guest Service Agent 168 reviews; Deli Associate 153 reviews; Cannot be sold, bartered, or combined with other offers. Now you can track your shower credits inside of the myRewards Plus app. Integrating backend systems with digital customer-facing technologies, as well as Salesforce Sales, Service, and Marketing Clouds. Maximize your rewards by combining the Axle Fuel Card with the myRewards Plus app. The Pilot fuel card can be used to make multiple purchases, such as fuel, truck care, and some truck merchandise. We are proud to be family owned and we welcome each new team member as part of the family. 909 HYATT STREET Gaffney, SC. Call 865-474-4737 to learn more. The information displayed on the Pilot Flying J Customer Portal is Proprietary and Confidential. Truck drivers fuel this industry, the least they could do is keep the bathrooms and food stocked!! 2023 Pilot Travel Centers LLC. Pilot Flying J is one of the best retail and restaurant employers in North America. 73 reviews from Pilot Flying J employees about working as a Customer Service Representative at Pilot Flying J. Pilot - Store 147 West Wendover, NV. Store 689 in Albuquerque with Nicole, Pam, Angel, Gabe, and Joey they were all so awesome got us right into the shower after we missed our number and they were very helpful and very nice even let us take our dog in there. They can be redeemed instantly at participating Pilot and Flying J locations. We're here to satisfy your cravings on the road. I am on a road trip with me and my buddies and we decided to stop at the flying jay in Salt Lake City, Utah to get some sleep. The staff is unbelievable rude. If you're new, you'll use this to create an account and log in. Ownership Information. We we were there at 2in the morning and the lady at the counter was incredibly rude and condescending. . All rights reserved. This has ALWAYS been my favorite job. All rights reserved. Quick approvals and a dedicated account representative. With Pilot Fleet Solutions, we offer service bundles with exclusive fuel savings and freight factoring for trucking companies of all sizes, along with customizable credit and maintenance offerings! If you enjoy working in a hands-on, high-energy environment, apply for one of our jobs today and join the Pilot Flying J family! Pro drivers can earn more points faster with PushForPoints, save money with app-exclusive offers, and save time by utilizing exclusive mobile features. 46 mi to your search. 2023 Pilot Travel Centers LLC. You don't treat people that way! Want to receive job alerts for similar jobs? During standard business hours, you may also call 865-474-2953 to speak to a credit representative directly. Un-impressed! Remember Me. Pilot Flying J is the 10th largest privately held company in North America with more than 28,000 team members. In-bay and on-site service with TIA and ASE certified technicians. . We've partnered with Southern Tire Mart to offer truck care at over 130 locations nationwide. Now Serving Free Wifi. Log in daily to check out exclusive offers, earn more points, and find the closest fueling locations. The myRewards Plus app is the driver's resource for earning more points, saving more money and accessing convenient features to make road travel easier. Cannot be sold, bartered, or combined with other offers. The flexibility and scale of the RTS Carrier Services fuel card program can save your company thousands of dollars a year. We also noticed that the black cook was not wearing a mask while he was flipping the customer's burger. Company Description. 1-833-260-7867. She also allows racist slurs to come from John Schoffstall & laughs at them. Pilot Travel Centers LLC, doing business as Pilot Flying J, is a North American chain of truck stops in the United States and Canada.The company is based in Knoxville, Tennessee, where Pilot Corporation, the minority owner, is based.The company is owned by Berkshire Hathaway and Pilot. My favorite thing at Flying J /Pilot in Kingman is their better than coffee shop Toasted Coconut cold brew coffee. To receive an electronic verification for a former Pilot Thomas Logistics drivers or NonDOT safety sensitive team member, go to: PTL DOT Verifications and complete the sign up form. Please complete the form below and a representative will be in contact with you shortly. *Factoring services are offered and provided by RTS Financial Service, Inc. and RTS Carrier Services, Inc. **Axle Fuel Card: Subject to credit approval. We're always seeking talent to add to our Pilot Flying J family. This is the Official Facebook Page of Pilot Travel Centers and Flying J Travel Plazas!. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Pilot Company, the largest operator of travel centers in North America, is committed to connecting people and places with comfort, care, and a smile at every stop. We offer credit approval within 24 hours, ze Weve partnered with GM to build a coast-to-coast network of fast-charging EV stations at 500 of our locations nationwide. Pilot Flying J has been run by Jimmy Haslam, the son of Pilot Corp. founder Jim Haslam, since 1996. Each qualifying fill adds additional 1/2 point per gallon to your myRewards account for all gallons purchased the rest of the month, up to 4 points per gallon. They were surprised when I went outside and got my husband who has a CDL come in and not only not purchase a shower. Each loyalty point is worth 1 when you swipe or scan your card when purchasing food, drinks, and merchandise. If you still don't see it after a half hour, please search your Junk, Bulk, Spam, or Trash folder for the phrase myRewards. The company is based in Knoxville, Tennessee where Pilot Corporation, the majority owner, is based. Must present myRewards card or phone number tied to myRewards account at purchase to earn points. Please complete the form below and a representative will be in contact with you shortly. Pilot Flying J is one of the best retail and restaurant employers in North America. Pilot endeavors to make jobs.pilotflyingj.com accessible to any and all users. We love to hear from you! Find out how we combat fake reviews. Get paid in 24 hours on open invoices, with no hidden fees, Lower factoring rates fuel savings, with credit lines of up to $2,500 per truck, per week, Save time on invoicing and collections with dedicated customer support, Easy-to-use tools for keeping track of your load, fleet, and fuel data, Exclusive access to thousands of available loads and backhauls, Get credit data on 85,000+ brokers and shippers, including payment histories. The next most popular option was that they felt felt about the same with 20% of 1,111 respondents choosing this. Axle isn't just a diesel and mixed fleet fuel card, it's a flexible solution for fleets of all sizes.*. 2023 Pilot Travel Centers LLC. Offer may be modified or terminated at any time. Not valid in Canada. Date of experience : March 11, 2020 If you try an incorrect password three times, you will be locked out of the system and need to contact Guest Services at 1-877-866-7378to reset your password. With Pilot Fleet Solutions, we offer service bundles with exclusive fuel savings and freight factoring for trucking companies of all sizes, along with customizable credit and maintenance offerings! Got an omelet. Open 24 Hours Open 24 Hours Open 24 Hours Open 24 Hours Open 24 Hours Open 24 Hours . RV Charge Card Portal Log in 2022 Pilot Travel Centers LLC. Subject to myRewards terms and conditions. From jumbo breakfast burritos and undeniably delicious pizza to hot coffee, we have what you need when you need it. In addition to substantial savings at Pilot Flying J stations nationwide, our exclusive RTS Plus network includes discounts at hundreds of additional fuel stops, including Sapp Bros., Casey's and more. By clicking Submit I agree to the Terms and Conditions and agree to the collection, use, sharing and transfer of information as set out in the Privacy Notice. Axle isn't just a diesel and mixed fleet fuel card, it's a flexible solution for fleets of all sizes.*. Flying J Dealer #513. During standard business hours, you may also call 865-474-2953 to speak to a credit representative directly. Huddle House9810 Perrin RoadMascoutah, IL 62258The Pilot Center hires the most uneducated waitresses so they can under pay them. Pilot Flying J employees rate the overall compensation and benefits package 3.3/5 stars. Log in. Download the myRewards Plus app to track and boost your rewards. RTS Pro is a comprehensive mobile solution for your trucking company, providing quick access to your fuel discounts, factoring services and more. The Axle Fuel Card is the versatile credit solution for fleets of all sizes. Reveal . Come visit us at 4030 East Boyd Road! Headquartered in Knoxville, Tennessee, Pilot Flying J has a network of more than 900 retail and fueling locations in 44 states and six Canadian provinces, 32 Truck Care service centers with . Whether you need services like fuel savings, factoring, credit, and maintenance - we've got you covered. Must present myRewards card or phone number tied to myRewards account at purchase to earn points. The 90 lb teen waitress must have gone on way too many black rods after her shift because the black cook seems very pleased with her bj's that he kept smiling during the checkout. Level points reset to 1 point per gallon on 1st of each month. Please note that all salary figures are approximations based upon third party submissions to Indeed. Once that is complete, you will need to pump 500 gallons of fuel. The largest network in the country means greater flexibility and faster rewards. Limit one per customer. Get lower factoring rates and competitive fuel savings to help you lower your costs, streamline your operations and grow your business. Purchase required. At this point it was about 1am in the morning at it was a blizzard outside the weather conditions were not safe for us to be driving in, but yet he persisted to tell us to leave. Offer cannot be sold or bartered. If you enjoy working in a hands-on, high-energy environment, apply for one of our jobs today and join the . App Offers: Valid only at participating U.S. Pilot Flying J is one of the best retail and restaurant employers in North America. Unlike other cards, we offer custom credit solutions to keep your business rolling. Knoxville, Tennessee, United States. Then one of the washers was noisy and leaking water all over the floor. Pilot fuel cards are accepted at Pilot and Flying J Travel Centers, the One9 Fuel Network, and Pilot Flying J Truck Care Service Centers. Pilot Flying J is one of the best retail and restaurant employers in North America. We offer both full and part-time positions with plenty of growth opportunities. By . Not valid on DEF. Click here to view full terms and conditions. If you have a payment card such as Pilot Fleet, Comdata, EFS or any other corporate payment card, these types of cards will start the pump. 2023 Pilot Travel Centers LLC. Customer Service Manager at Pilot Flying J. Patricia Hayes is based out of Metro Jacksonville and works at Pilot Flying J as Customer Service Manager. After Hours On-Call 24/7. Average Pilot Flying J salaries by department include: Communications at $238,110, Customer Support at $70,439, HR at $125,997, and Engineering at $141,190. Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Try these suggestions to be sure our reply reaches you: Please use the form below to send any feedback or questions. The myRewards Plus App is designed to save you time and money while on the road! Since that opening we have celebrated many accomplishments and have stayed true to our mission of "Connecting people and places with comfort, care and a smile at every stop." Invalid on prior purchases. The bathrooms were also disgusting like they haven't been kept up with or cleaned as well. If you enjoy working in a hands-on, high-energy environment, apply for one of our jobs today and join the Pilot Flying J family! The Pilot Flying J Truck Care program is a 24/7/365 roadside assistance service with a national network of state-of-the-art trucks and equipment and a fully-dedicated staff of service technicians who are pros at getting drivers back on the road. Search by city and state or ZIP code Search By Store Number. Invalid on prior purchases. Find Pilot Flying J truck stops and travel centers nearby. She takes the cake for being the absolute most HORRIBLE boss I have EVER had. Sign Up for Brand Profile PRO to get the full Customer Service by Usage data. I think she is just an absolute HORRIBLE manager & an absolute HORRIBLE person. As we arrived we went inside and made purchases amounting in an estimate of over 150$ in store product and services. He kept watching at the customer as if his sneaky bait will work on any customer as a quick hook up with the weed junky or the high miles rag.The answer to that would be a big no no. Shift Leader . But we will never go there again. Contact details. Keep and use your current Pilot Flying J loyalty program member card as you will continue to accrue and redeem rewards and benefits with it. Activate and view your Pilot Drink Club status. All of your earned points and showers are still in your account and ready for you to redeem. 2023 Pilot Travel Centers LLC. 13% of Pilot Flying J employees are Hispanic or Latino. Email Password. Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment. Easily can cause an accident if any customer was to come in without paying attention and fall. With Axle Fuel Card, fleets of all sizes and fuel types can get the custom credit solutions they need. My wife said that there were bloody pads in the women's bathroom. Cannot be sold, bartered, or combined with other offers. I tried it once & I was hooked forever! Maintenance Person 250 reviews. I stop 3-5 times per week. Not valid on DEF. Shift Leaders are responsible for supervising employees and general operations of the store. You can deactivate or delete job alerts by clicking the button below. Fuel, Factoring, Credit, and More. Stopped at the flying j in big springs nebraska on the way to Denver. After interviewing at Pilot Flying J, 52% of 1,111 respondents said that they felt really excited to work there. Pilot Flying J's Customer Service Manager compensation is $21,343 more than the US average for a Customer Service Manager. The average Pilot Flying J Customer Service Manager earns an estimated $92,030 annually, which includes an estimated base salary of $80,871 with a $11,159 bonus. This was by far the worst place weve stopped on our trip and will never return to pilot stores ever again do to this security guards unrelenting abuse of power and lack of compassion for his fellow man. The Haslam family will retain a 20% stake in the parent company. Earn up to 5 points per gallon with PushForPoints in the myRewards Plus app. Click here to view full terms and conditions, Do Not Sell or Share My Personal Information. PushForPoints Program may be modified at any time. On the lower end of the pay scale, the hospitality/service and customer service functions pay lower wages, with average employee . Pilot Fleet Solutions. Your journey begins here! With over 650 Pilot and Flying J locations, we're bound to be near where you are, and where you're going. Reveal contact info . Shower credits are automatically stored on your myRewards card when you earn them. Always rude disrespectfull people. Truck stops, usually have ample portions. The Pilot Company is an umbrella for a retail group covering its industry-leading chain of approximately 1,000 travel centers, and . Call 865-474-2953 (AXLE) today.*. Unlike other cards, we offer custom credit solutions to keep your business rolling. Do Not Sell or Share My Personal Information. Not valid in Canada. Pro drivers can easily earn, track, and redeem more points up to 4ppg after just six fills! When you sign up for the Axle Fuel Card, you gain access to over 800 fueling locations across the Pilot Flying J and One9 Fuel networks. Call 865-474-4737 to speak with one of our fleet experts. The average Pilot Flying J salary ranges from approximately $27,825 per year for a Cashier to $200,638 per year for a GMD. Ask about competitive fuel pricing and driver rewards when you build your fleet bundle. Call 865-474-4737 to speak with one of our fleet experts. Call 865-474-2953 (AXLE) or contact us online to learn more. Customer Service Manager salaries at Pilot Flying J can range . Do Not Sell or Share My Personal Information. About Us Food And . The estimated base pay is $15 per hour. Pilot Company has grown its network to more than 800 retail and fueling locations and supplies more than 14 billion gallons of fuel per year to the market. The Axle Fuel Card offers unmatched versatility and commitment to keeping you trucking. Pilot Flying J is a North American chain of truck stops in the United States and Canada. With over 800 participating locations and counting in our Pilot Flying J and One9 Fuel Networks, you'll never have to drive without the full support of Pilot Fleet Solutions. Communicating with delivery drivers/terminals/carriers .