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I purchased Kenmore Elite refrigerator 2017. My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. Following year 2021 and now 2022 I have the same problem. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. Kenmore Elite, 3y. In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. So now how do we file for the lawsuit. How annoying for a $3000 refrigerator! My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. I am guessing it will be $350 on labor based on Sears estimate. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. Sears Warranty Repair-Tech. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Another year later and we are having the same issue. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. All lights work, water dispenser works, but not cold. I purchase a Kenmore elite refrigerator in 2016 3 yrs. ). It comes with a 21 x 21 x 55 inches and a 7.5 Cu. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. I have a Kenmore Elite model 795.72059.112 frig. Worst experience ever with customer service!!! Orders parts, parts come in 3 days, takes another week to get technician out to fix it. Quit cooling 4/9/20. Purchased 5/10/13, and we have had to go purchase another refrigerator. They won't even provide me with a new compressor.They won't help period. 99. . Have waited 5 weeks now to get a 2 year old refrigerator fixed. Once he came in he then remembered the situation and said "you need a new circuit board." I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. going to cost you $20 in fuel. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. 4 1/2 years later the compressor went out. What can we do? They cannot give you a set time. I have been calling every week trying to schedule a Technician to check it out. Tech took one look at the 1-page warranty and stated it was not covered. This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. June 2019 does not work, lost everything in it. Sears and Kenmore are of no use. Also, he informed me that the condenser was emitting a lot of heat. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. Compressor went out, now July, 2018. Compact Refrigerator. They are saying it is junk and they will not repair it. Please include me in the class action. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. I have all the receipts. I would gladly push this refrigerator to the curb. Sears states we have to use their technician or the manufacturer warranty is null in void. This has a LG Linear Compressor. I still have the paper affixed to the inside of the fridge. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. I'm disgusted! Bought defective refrigerator, not right since it arrived. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. Again now March 2020 same issue. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. com It makes icebut Ice is melting and ruined the Auger motor. Sold as the top of the line Kenmore fridge for $3000. Challenge is that the soonest the repair people can come is in 16 days! I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. Compressor Died after 5 years of use. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. It just now quit cooling. After reading everything I can find on internet, I think Im screwed! Kenmore Elite Model 795 Ice Maker Not Working & Fridge Freezes I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. I am extremely unhappy. I finally somehow was able to get an appointment scheduled. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). The compressor is still covered, but they want over $400 to fix it. The compressor went out in October of 2017. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. Looks like we are screwed based upon all of the other complaints I just read. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. Good grief. He said all the LG technicians have quit in Florida as they are not being paid by LG. Did my time to file a claim expire? Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. AVOID BUYING LG products. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. Oder coming from my refrigerator. (47 pages) Refrigerator Kenmore Elite 795.71082.01 series Service Manual. I was told I have too much food causing air to not circulate. However, use the right type of bulb for the refrigerator model as well as the correct wattage. I had a repair tech come out and tell me it is the compressor. Kenmore elite refrigerators model number 795. Upset & Disgusted!! Scheduled 2nd appt. Overall, here are the potential causes of the leaking: I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. Anything we can do about this? Nope, didn't have $ to get fixed. My light dodo melted a long time ago and my icee maker quit too. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. Now Sears looks bad and definitely will not buy another LG fridge. I love the look of it and it is easy to use. Bought a package sunday special. I was told the condenser was no good an that they have been having problems with this. RETRO DESIGN - Enhance the appearance of your decor with the RCA Refrigerator. Sears wants to charge me over $300 to fix this problem. Compressor has failed in August of 2022. I am living on social security and have very little extra money to cover these repairs to my refrigerator. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. Kenmore refrigerator class action over compressor defect dismissed. Good thing Sears is in bankruptcy, as I will never buy another Sears product. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. Is this model part of lawsuit? Our technical advice includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. Don't use either!!!!!!!!! replaced the compressor and $959 dollars later it started to cool down again. If anyone starts a class action lawsuit pleas include me in that group!! Sesrs Kenmore Elite 2018 failed compressor & electronics board. We have been without our refrigerator since the middle of June and I am at my wits end. It's a good thing we have a little frig in our garage. I would like to be included in a suit against Sears/LG. I can see why now. Since then it has been a down hill spiral with so many problems. This one will cost about $1600 to replace the compressor. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. $1,000.00 to repair (paid $2,500 for the refridgerator). In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! I requested to speak with supervisor. Refrigerator Kenmore 795.7203 Series Use & Care Manual. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. He said LG has come out with a new linear compressor that should last longer but it is made in China. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. The Reason for the Kenmore Refrigerator Not Cooling. Called sears and they suggested I buy a Service plan to save 50% on repairs. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. He said that's just the way they sound. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Just a month ago it stopped working. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! Now my question is Did they think the refrigerator would fix it self? We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. I even tried to get the part myself. It's a side by side. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. The compressor motor was very loud. I believe it should be. Our fridge went out 1 year 5 months after we bought it. It's only been a few years. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. COMPRESSOR wnt out 10 weeks ago. Ridiculous!!! I was trying to get a expedited dispatch. Sears was no help. Then ice maker went out a month later. Everything was defrosted. I am beyond mad!! I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. The food heated up and I have thrown everything out as it could be dangerous to consume. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. I would like an reimbursement for this repair. Otherwise, you may find the bulb not working. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. Now I am without frig for 4 days because they cant co.e sooner. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Be the first one to find this review helpful. ft. Purchased a Kenmore Elite model 795.74025.412 in 2016. I found out from Sears Home Appliance guy that it is the compressor. There has been multiple recalls, lawsuits etc for years. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Good Lord, people RUN! They said $600 part and $200 labor. My hubby was able to fix and it worked for another year. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. So disappointed in this product! Tried to cut back. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. All meats, and some vegetables going baby ever since. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. I also missed the deadline for the lawsuit. The agents sound very rehearsed and appear to experts at not solving your problems. Item #3803318. You can also browse the most common parts for Kenmore / Sears refrigerator model 795.74023411. Purchased Kenmore Elite with LG compressor lasted 2.5 years. I contacted Sears warranty they sent a technician out today 10/2/19 I was told it would cost me $495 to fix the problem. So I guess I will have to unload it for the second time and wait 24 hours. No more sears for.me!! After seeing the list of compliant this is what Sears & LG wants! I spoke to a Sears Retiree who stated some of their refrigerators has a 10year warranty on sealed compressor. In January 2019, the compressor failed. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. They obviously know the problems, yet lie to their customers. I bought it in 2017. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. NEVER buy LG. I had to actually take a picture of my inside label of frig with the warranty book next to it! Do these big companies even care? I called Sears and they said it's under . He removed the drawer, used a hairdryer to melt the ice. We didn't have him fix it and then read that my compressor has a 10 year warranty. Ordered it and another week until the origional repair guy came back and replaced the condensor. Would love to joing a class action suit against Sears/Kenmore. I purchased the 3 year extended warranty with Sears. We bought our LG model number. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. Customer service is just a bunch of dopes and you never get anywhere. Production date says 2019.05. Every part was replaced, Twice, if not more. We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. What??? My husband can't fix it. We are retired and just dont have that much to waste on them. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. of course lost a fridge full of food. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. If you have had a similar experience. Meantime we are living out of a camping cooler and replacing the ice every day. Done with Sears forever. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? I can't pay $500. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. We, like many, many others have a failed LG French Door refrigerator after just 17 months. LG has scheduled repair FOUR days from now. Kenmore kept saying Warranty and I kept saying Recall. Service center in Philippines was awful. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! We bought a Kenmore Elite refrigerator in June of 2015 . The ice maker stopped working, froze up. Repairmen recommended Whirlpool family of products but next time I will do even more research. I am still fighting for a replacement. Kenmore 99053 4.5 cu. We are saving for new appliances, it's like trying to save for an old used car. I have been actively using the fridge for 3 months. 2. Id love my money back . The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. Still no refrigerator. The repair service told them exactly what I said. I am being charged for a replacement compressor. 2,800 dollars. Kenmore 94283 4.3 cu. Stopped cooling June 28, 2018. Now in under 2 years the compressor failed according to the technician and parts are on order. Having to pay for the tech to install the new compressor based on their warranties. I will never buy another LG product or recommend it to anyone. After leaving the refrigerator compressor did not reach the point of cooling or freezing. The ice maker has stopped producing ice and makes noise that doesn't sound normal. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. It is less than 5 years old. We went out and purchased a new refrigerator. Compressor is under warranty but I am told that the labor charge is going to be close to $450. How do I get added to the list? The repairman said he sees at least one of these a week. Recall Details. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? if nothing else i can let them know that they have bad products. They tell me there is no recall for this issue. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Purchased a Kenmore Elite two door with a lower freezer unit. Of course, the food all thawed and spoiled. Starting with the LG company. I am losing big from this purchase. When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." Lg said we had to contact Sears. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. Last compressor just Friday, 8/9/19. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. I mean the same repair guy. Has worked GREAT until the 17th. First ice maker, then freezer, then frig. 4.6 4.6 out of 5 stars (39) $9.99 $ 9. I then called Sears. I called the automated system to schedule a technician to come to our home. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. I have never been so disgusted with the lack of a company trying to resolve an issue. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Do these things run all the time? Mini Fridges. It was replaced on 10/19/2021 at a cost of $1,055. Kenmore Elite refrigerator lasts less than one years. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. If so, please add me. That would be LG. L G will not recall. Have elected to replace frig rather than risk a fix that may not keep me going for a reasonable length of time. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. Now, 25 months of owning it, it quit again. I need to prove this is a larger issue then just me! We were told this is a bad compressor by LG. Kenmore Elite was purchased 4 years ago and compressor failed. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. I would like my money back for this refrigerator as well. The repairman said it would probably be a minimum of $1,600.00 repair bill but if repaired he thinks Imay very well have additional issues after the repair. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. Was told there was nothing that they could do. Ft. We will never buy from LG or Kenmore! The repair tech said the LG compressor was shot but not worth repairing. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! I purchased a LG refrigerator in 2006 and been having problems with it every since. same problem. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. Called Sear Service and was told the soonest someone could come out was 5 days later! I purchased it on July 4 of 2018 and it just stopped working two days ago. Standard . I have the same issue as many of the above individuals. Now looking at a repair bill of over a 1,000.00. There has been smoke damage in a few incidents, but the companies involved state they are not aware of any injuries. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . For nothing! Step 6: Finish Up. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. This is unbelievable to me. Release # 03-533. I am in if there is a class action suit. Model Number: 21Cu.Ft. Complete list of Sears / Kenmore Elite Refrigerator complaints. 36mo to pay off. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. Kenmore elite refrigerator model 795 recall. I have not owned an LG before and I will not own another one in the future. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor.