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Our customer care team will be delighted to assist you with your renewal. . Yes, they do. This is really easy to do - just insert your key into your meter and leave it for around five seconds. You can opt out at any time by clicking "unsubscribe" in an email. Remember that Click Energy currently only supplies electricity so you will need to find another supplier for your gas if you choose to switch. By pressing "submit", you're signing up to receive emails about our special offers and promotions. We'll send you the details of this plan so you can review it again later. We will try and answer all of these questions and more below. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. Our friendly customer services team are here to help you. At E, we want you to remain with us because you want to, not because you have to. We tested this method and our query was satisfactorily answered within minutes so its a good option if you want a fast response. You can top-up your gas and electricity at any PayPoint, Payzone or Post Office. Once registered and signed in, you can view all the deals available. Download our app today where you can top up your account, borrow a 5 and loads more. If you wish to phone the provider, you will only get through to a call agent during these hours. Keep both your prepayment gas and electricity supply with us for 12 months and we will credit your electricity meter with 50*. For example, if you want to top up 20, text 'TOPUP*20'. Click Energy offers two email addresses for customers to contact Click Energy customer service. Government EPG Scheme. If you want to get gas in Northern Ireland then there are only two suppliers available: Firmus Energy and SSE Airtricity. You only have to top up once as your credit will be distributed to whichever meter needs it. To do this: Please choose from the options below and fill out the form. It's important to remember that if you're dissatisfied with the resolution of the complaint, you can also contact your state's Energy and Water Ombudsman to act as an impartial intermediary. Mosquitoes won't be able to stand the unappealing smell. . Click Energy will only use this as part of the sign-up process. Save your . We will never communicate your details to third party. Save my name, email, and website in this browser for the next time I comment. It's all here. VAT registration Number: 197 2110 09. The top up phone number to call is 150 from your mobile device. A prepayment meter lets you manage and control how you pay for the energy you use. If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email [emailprotected]. Compare and choose the best energy suppliers for your home. which is supplied to our customers as well as the environmental impact We are open Monday - Friday from 8am to 8pm Saturday from 9am to 4pm. If you're not able to process your renewal online, don't see the "Renew" link or can't find a plan option to suit you, please call Customer Service at 1-888-548-7540. Pay Bill; Login; Contact Direct Energy. Get the assistance you need via phone, email, chat or social media. Simply log in to your British Gas online account and click the Top Up Online tab. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR Gas leak? This phone number is suitable for all pay-as-you-go gas and electricity top-ups. And you can top up in a number of ways, including on the website, by phone, with Paypoint. All Click Energy Contact Details: Phone, Email & Complaints, Where To Get the Best Moving Boxes in 2022. Our 0333 number is 'mobile phone friendly'. Houston, TX 77046 Speak to an agent or see more plans for free ! These are Monday to Friday from 8am to 8pm, and Saturday from 9am to 4pm. 1-888-925-9115 Connect your home to an electricity supply, Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. You can perform certain tasks without needing to get in touch with Click customer service, and you might find the answers to your questions by simply logging in to your Click Enegry account. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. Who is Click Energy and what do I need to know about them? Mon-Fri 8:30 - 5:00pm & Sat 9:00 - 4:00pm, Switch to a cheaper electricity or gas offer. The Click Energy top up online option is probably the most convenient way to top up your credit as you can do it from the comfort of your home at whatever time suits you. 58% of people rated their service as bad with only 8% for good and 8% for excellent. Give us a call to find out more about automatic meter readings. Natural gas emergency, leak or smell. If you cant get through and dont have time to wait on hold, you can ask Click to call you back at a time that suits you. You can direct any questions you have about your tariff or account to this address. By continuing to browse, you accept the use of cookies. Always stay away from downed power lines. Sorry, this plan is not available for your location. * Assuming the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak. Click Energy also has a referral scheme. Any products or services displayed on this webpage may only represent a portion of the options available to you. The switching process can take 21 days where youll still be with Boost and have to top up your meter until then. Manage your energy your way Top up on the go Enough to keep your critical circuits running for over 2.5 days with no recharge needed. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. If you think youre in the core group and havent had a letter, you should call the dedicated Warm Home Discount team on 0800 731 0214 before the end of February. Mon-Fri: 8:00am-8:00pm ET The 2.5+ day backup system. Cookies used for marketing and advertising purposes. Power Outage or downed power line. The Friends with Benefits programme means Click customers receive 20 worth of free electricity if they refer a friend or family member to switch to the provider. Government EPG Scheme. The address for Click Energy is: Click Energy, Timberquay, 100-114 Strand Rd, Derry/Londonderry, BT48 7NR. It's important to note that while you can contact Click Energy by phone, they are a predominantly online energy provider and you might have better luck with Click Energy online chat or online form. Track your top-ups and see your account details all in one place. The Utilita customer service number is 0843 770 5082. Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, To find out more about our comments processing policy please visit our dedicated page. The quickest and easiest way to top-up is with My Utilita, however if you're unable to access the internet or would prefer to top-up over the phone, you can call our automated top-up line on 03452 068 333. We only collect anonymous data. Cookies used for marketing and advertising purposes. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR Sign Up Now: 1-888-548-7540 Billing & Account: 1-888-548-7540. Email: Customer Service, Small Business It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. VAT registration Number: 197 2110 09. To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information. It was named by Which? The article below contains all the information that youll need to make an informed decision regarding your energy supply. Hours: 7:30am - 8:00pm CT Monday-Saturday. We make it easy to manage your account online. Main Menu. Cheapest Electricity Plans | Prices List by State (2022). CONTACT US. As Managing Director Damian Wilson has stated, the original goal was to be a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing.. We can help you solve your top-up issues quickly and without hassle. The main plus points of using Click Energy are: However, there are some drawbacks too. If you encounter any problems with your Clickback account, you can call the companys helpline on 020 8201 6483 (Monday to Friday: 9:30am to 5:30pm). Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. 1-888-548-7540 Download our app today where you can top up your account, borrow a 5 and loads more. For all electricity and gas emergencies, including disconnection, outage, failure, or smell of gas, contact your electricity or gas distributor. Sign Up Online They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. The pricing on these tariffs can be seen here: Click energy also has rates for you when you have a prepayment meter. Click Energy is an electricity supplier based in Derry, Northern Ireland. Features: Top up securely. Value must be either 11 or 19 digits in length. Set up your utilities, today! This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. Its slogan is "click for the climate", and all its new energy tariffs use 100% renewable energy. Seventy-eight percent of customers that left a review gave the supplier a "bad" rating of one star. Please report this to us at info@utilityswitchboard.com. Click the Live Chat tab on the website to speak to an advisor, Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm. No, Click Energy is one of five suppliers in Northern Ireland that only supplies electricity to domestic customers. as the best electricity provider in Northern Ireland in 2017 but since then price hikes and a lack of customers have seen it fall off the Which? Have a question? As Boost specialise solely in prepayment meters, you dont have to worry about getting bills through the post you can top up whenever and wherever you like. If however, you find switching to ClickEnergy difficult, we're here to fix that. There is also an emergency credit option designed to help you out if you are unable to top up your electricity meter. These include: Click Energy has six plans on offer. Enter the email address associated with your account and Click will send you a new password via email. Start, Stop or Move Service. They use a mix of biomass, wind and solar to provide energy to their 30,000 customers and all new customers will be placed on green versions of their tariffs at no extra charge. She is well versed in the energy and telecom sectors in Australia and currently works to keep our site up to date with the latest information for our customers. Text STOP to stop receiving outage alert texts. Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. They are currently the most expensive provider of electricity in Northern Ireland. Report your outages online and stay up to date on changes. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. There are a number of other Click Energy contact methods available. The correct email address for information on this tariff is [emailprotected]. Use this contact guide to find all the Click Energy contact details you need, including the phone number, email addresses and the relevant information to make a complaint. Move Your Service The standard payment option for all monthly Click Energy tariffs is monthly Direct Debit. Click below to redeem this now. What country is your account based in? Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. Click your state below to view offers in your area. 1-888-548-7540 New customers can also plan their move with Click Energy onlinewhen signing up. This has improved to 75% by the following year, which was the highest percentage achieved amongst the five suppliers in Northern Ireland. FIND OUT MORE . You can easily renew your existing Direct Energy service online. Although it was named the best energy supplier in Northern Ireland in 2017, it has been through some serious ups and downs since then. Click Energy is a very small supplier based entirely in Northern Ireland. On the Click Energy login page, click the link that reads Set a new password. NOT a National or Premium rate phone number. They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. These can then be topped up on the website in order to receive more discounts. radar. Text HELP for instructions and a customer service number. Trustpilot reviews also lean towards the negative. While they may not offer gas, Click Energy does offer loyalty schemes that give its customers access to discounts from various brands and retailers. Click Energy currently only supplies electricity so you will need to find another energy supplier for your gas if you choose to switch. We offer an array of convenient ways to get in touch. Contact Direct Energy. The scheme was set up to help vulnerable and low-income customers afford these higher energy bills and, if youre eligible, youll be placed in either the core or broader group. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. Before this method will work, you need to register a credit or debit card with your online My . There is limited information on the providers website regarding its business plan, so you will have to contact Click Energy if youre thinking of getting your business energy tariff from the supplier.