We will endeavour to describe the air conditioning system in the accommodation description where possible. These items may ignite by friction; dont place flammable liquids, gases or aerosols in your suitcase; medication should always be carried in your hand baggage; keep your passport safe while youre away as its an important document of identification (always keep a copy). Please note -In the event that we notify you of a significant change to your package holiday and you do not respond to confirm one of the options provided to you as set out above, we will send a further reminder with a further request to confirm your final decision. 18. Whilst we have no control over such work, as a responsible tour operator, it is important to us that you are aware of any significant building/refurbishment work that may be going on during your stay. If holiday is already paid for, I would not pay more money for someone who is not going to be there. We will try our utmost with the airline, the accommodation and the relevant transfer supplier to fulfil all your medical requirements. You can book car hire as part of the package holiday (for example if you purchase a Jet2villas product, or purchase car hire at the point of booking your package holiday), or you can book car hire after your original package holiday booking. Notification of flight changes: Please ensure you re-check your flight itinerary on our website between 72 and 24 hours before you are due to travel to make sure you have not missed any changes. Important notice in respect of limits on liability. Also, where you have booked a non-refundable room (typically on a City Break) as part of your holiday, 100% cancellation charges apply in respect of the room charges. Bookings made after your original package holiday booking and prior to travel: You may book Excursions prior to travel directly with Jet2holidays. We reserve the right to request a fitness to fly certificate. Due to the fall in demand in 'off peak' periods, it may be necessary for establishments, such as restaurants, to scale down their services or the size of some of their facilities. Please note, compensation will not be payable where we cancel your holiday for any of the reasons set out in the table at clause 9. We cannot allow children or infants in these seats and children/infants must be seated with their parents or guardians on the flight. Indout96 Forumite. It is important for you to understand that, if you cancel your holiday after making a booking with us, you will lose the deposit. Cancelling your flights. If you have any doubt as to your fitness to fly you must seek medical advice and follow any advice provided regarding the use of medication for your journey. If your holiday is cancelled for this reason, you will not be entitled to a refund or any compensation. The following items are prohibited from being taken into any aircraft cabin as hand baggage; toys/replica guns, plastic catapults, knives (regardless of length of blade), razor blades, scissors, trade tools, darts, metal cutlery, hypodermic syringes, knitting needles, snooker/pool cues, sports bats, self heating drinks/food, cigarette lighters, firearms, or any other item that, in the opinion of Jet2.com, could be used to endanger the aircraft or any of its passengers. Sources of information include the following: https://travelaware.campaign.gov.uk/ ; www.nathnac.net; your GP; or a specialist clinic. Please remember to print off all your vouchers as well as your booking confirmation and your ATOL Certificate. In relation to Regulation EU261 (or UK law equivalent) Compensation Claims: (a) You must submit claims directly to Jet2.com and allow Jet2.com 28 days (or such time as required by applicable law, if less) to respond directly before engaging third parties to claim on your behalf. Managing your booking and planning your trip We cannot be held responsible if you fail to tell us about special needs/requirements that will affect your holiday experience and this means we will not compensate you. Beds may be bunk beds and the rooms may not be en suite. The airline assistance starts from the Jet2.com checkin desk until the baggage reclaim areas at the destination airport, but this will differ depending on the airport you are flying in to. Re: Take a person off a jet2 holiday. If you suffer a personal injury, death, serious difficulties or any type of loss as the result of an activity which does not form part of the package you booked with us - including, for example, any additional services or facilities provided to you by an accommodation or any other supplier which was not included as part of the original contract between us we will not be liable to pay you any compensation but will offer you such advice and guidance as is reasonable in all the circumstances provided we are advised of the incident promptly. Apartments self-contained accommodation with one or more bedrooms with twin/double beds, basic kitchen facilities (usually 2 cooker rings and a fridge), a shower room, and occasionally a separate living space. You can select your preferred seats from the time of booking up until check-in. Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. We aim to provide your holiday as booked, but we do reserve the right to cancel your holiday at any time (although we will not cancel your holiday within 10 weeks of departure other than in the circumstances described in the table below). However this may not always be possible due to local restrictions. Hand baggage allowance: You are permitted one small piece of hand baggage of not more than 10kg and dimensions not in excess of 56x45x25cm. Where using our brochure you will be advised at the time of booking of the availability of the holiday that you wish to book. Where you are the lead name you guarantee to us that you have the authority to accept (and do accept) these Terms . If you've purchased a policy from Jet2Insurance on or after 30 June 2022 and need to make a claim, please call AXA on 0204 517 9888 (open Monday-Friday 09:00-17:00 UK time). 21. We will also provide you with your ATOL Certificate. If you booked direct just go in to manage my booking on Jet2 site and go to the very bottom of the page (below all the adverts) and there is a "cancel this holiday" button (highlighted text but not large) click on that and you can cancel online, it will tell . The exact make and model of car is not guaranteed but if it is not available, an equivalent will be provided, subject to availability. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Subject to these terms and conditions, we shall not be liable for any consequence arising from the sea or rivers, technical and/or mechanical problems arising on the ship, ice and/or weather conditions experienced during your holiday. Factors which can affect accommodation standards (cleanliness, insects, etc. These can include, for example, war, threat of war, piracy, riot, industrial dispute, the act of any government or other national or local authority including airport, port and river authorities, lock closure, closure of airports or ports, airspace closure, air traffic management decisions which may give rise to long overnight delay or cancellations of one or more flights, or because of actual or prospective loss or restriction of air traffic rights available to UK airlines as a result of implementation of the UKs decision to leave the EU, actual or threatened terrorist activity and its consequences, natural or nuclear disaster, volcanic eruption or ash cloud, fire, bad weather (actual or threatened), epidemic or other contagious disease, change to Foreign, Commonwealth & Development Office advice to advise against travel to destination, significant building work ongoing outside of your accommodation (such as resort development) or failure in internet connections. In order to cover our expected losses from the cancellation of the booking there is a set scale of charges which must be paid by you if you or anyone travelling with you cancels. Never jump into the pool from your balcony. If we fail to hear from you following the additional reminder, we reserve the right to cancel the package holiday and you will receive a full refund for the holiday, except for any amendment fees. In the event that the performance quality of such services is reduced or that such services are unavailable for any reason, this will not be considered a significant change to your holiday and no compensation will be payable to you. 29-56 days. Full details will be available at participating hotels, along with instructions for use of the Service. The festivities may temporarily disrupt your holiday and some religious holidays such as Eid, which is celebrated in many Muslim countries, may result in a reduction of facilities, entertainment and a restriction on alcohol. Where included in our brochure these conditions are correct at the time of going to print, but please see our terms on our website for any subsequent changes which apply. In the event that your chosen holiday is later available on our website at a lower price than the price you agreed to pay, you are not entitled to a refund of the difference between those prices. Also the availability and/or quality of performance of such services may vary according to weather conditions and the ships geographic location. Please note that, for safety reasons, emergency exit seats are only suitable for able-bodied adults as the occupants may be called upon to assist the crew in the unlikely event of an emergency. The safe travel requirements are incorporated into these terms and conditions by reference. (f) You are not prohibited by this clause from consulting legal or other third party advisers before submitting your claim directly to Jet2.com. Re: Can I cancel one person off my holiday. Cooking - never leave cookers unattended while in use; ensure all cooking appliances are switched off when you leave your apartment or go to bed; never place any shopping/items on the cooker. This will be displayed at time of booking. We may cancel the Payment Plan if: By notifying us through the "Manage My Booking" section of our website or calling our Pre-Travel Services team, you may cancel your Payment Plan at any time without charge. Our responsibility to you is to make the booking with the relevant supplier in accordance with your instructions. cancelling one person off a holiday jet2 Posted at 16:45h in chris bell powerlifter by colonoscopy prep magnesium citrate vomiting mit list visual arts center Likes Please note that we act as agent in relation to bookings for car hire and any resort/on-board booked excursions made through our local representatives and your contract for those services is directly with the supplier of the service. massage overland park. Also, please note that excursions to religious sites, churches and temples will often have strict dress code policies (e.g. It does not form part of your holiday and is not governed by the Package Travel and Linked Travel Arrangements Regulations 2018. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. This email address is already being used. Sorry, we were unable to find your email address. We provide this security by way of an ATOL (number 9618) administered by the Civil Aviation Authority (Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email claims@caa.co.uk)/a bond held by Jet2holidays. 19. We will not pay you any compensation. Recommendations Should you wish to make a claim against us as a result of an injury or illness, you must provide us with details of both the local doctor whom you saw and your GP, together with written authority for us to obtain a medical report from both those doctors. First off, head to the airline's website. - Extinguish all naked flames and dont use matches or lighters. Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. Alternatively we can be contacted viawww.jet2holidays.com/contact-usComplaints must be made within 28 days of your return. When we talk about your holiday in these conditions, except where otherwise stated, we mean the accommodation, transport, cruise arrangements and other holiday services (excluding excursions and car hire) described by us that you book in the UK with us. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Room occupancies will be shown for individual properties and may vary in each destination. If you (or a member of the booking party) make a further booking while a ban is in force, we will refuse to carry you and you will not be entitled to any refund. If there are no other alternatives, we advise that you should keep your money and valuables with you at all times. Connection speeds will vary by accommodation and no guarantee of availability can be provided. Iconic landmarks, world-famous attractions and stunning sights experience them all on a Jet2CityBreak. Wait for a cancellation email to arrive, then click the link to confirm and complete the cancellation. Cots must be registered at the time of booking. Holidays which include main meals generally commence with dinner on the day of arrival at your accommodation, terminating with breakfast on the day of departure. (e) Deposit - The full deposit must be paid for the Free Child place and the deposit will be deducted from the final holiday invoice. If you have paid a half board supplement, it may be possible at some establishments to ask for a credit from the table dhte dinner to be used against a meal in an la carte restaurant (within the same accommodation). Private transfers are included as standard with all Indulgent Escapes holidays, unless we specify otherwise. 1.11 You will receive your private transfer voucher as part of your holiday documents 4 weeks before departure, and this details where to meet the local transfer representative in the arrivals hall. We recognise that everyones needs are different, and that air travel can be stressful for some of our customers. By submitting this form I am agreeing to receive marketing emails from Jet2holidays. We will contact you by email and/or phone to discuss. Passports, visas and immigration requirements: Your specific passport, visa and other immigration requirements are your responsibility. Check-in/out: Check in/out times may vary. Carriage of mobility aids: There are height or weight restrictions which apply to mobility equipment (including manual wheelchairs and electronic mobility devices). ): In many establishments, especially beach resorts, insects in the rooms (e.g. Transfers for children/infants:Please note that infant car seats and/or childrens car booster seats are not provided for any transfers and must be taken as part of your baggage (at your own cost) if you want to use them on your holiday. b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to baggage. Subject to the other provisions of this clause 11, we accept responsibility for ensuring that your travel arrangements, which you book with us, are supplied as described by us. Please note that infants do not have their own baggage allowance, or seat on the aircraft. travel medicine fellowship. Alternatively, standard excess baggage charges will apply. Your holiday contract We are a Member of ABTA, membership number Y1256. have a look at the confirmation of your booking and the terms. Where applicable, we will send you an amendment invoice. Before undertaking any activity while on holiday ensure that youre adequately covered by the terms and conditions of your insurance policy. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. may not be changed after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. Please refer to your Transfer Voucher for instructions on how to reconfirm your return transfer. A 30GBP/ 40EUR/ 48CHF/ 990CZK/ 180PLN/ 11,310HUF non-refundable & non-transferable deposit per person is required at the time of booking unless the booking is made within 10 weeks of departure. Unless otherwise stated, a compact car is included in the price of your villa holiday. You may have previously registered or have a myJet2 account. The policy is provided by Jet2holidays, who is an appointed representative of ROCK insurance Group.