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Just constant drama and bs. Im an avid buyer never have issues and I am a seller as well and have had some nasty child like women treat me like dirt. Perhaps in your description you need to mention this is good quality and not the fake photos over seas sites steal that send you junk that looks and fits nothing like their pictures hence why their price is so low- youncan add this is not a bad quality replica as China sends and steals photos of. No response does not work for me if I must hand over an unworn item with tags attached for authentication. You have given me more to think about! dhampyre @amking45 Bored or something?; Clearly a snide remark? my_poshboutique. With no sharing, following, or any kind of maintenance at all. They just provided a tracking # to wait for god knows what to arrive. My measurements were clearly posted but all she cared about was getting it an I clearly stated to her do you want me to measure anything ? It might be time to say goodbye to Poshmark myself. I had told them I was happy with the other items, and only wanted a refund for the damaged top, plus the money off that was promised in the description. it just seemed like one more time consuming event that I could not commit to so I didnt. Unless you sell only high end expensive items its just not worth it. How do you get the traffic and the customers? There is no money to be made getting into the middle of a dispute. They fail to realize if it wasnt for the sellers they would not exist its not the buyers keeping them afloat. It will pay off in the long run! It just shows that they lack the protection for you since you were loyal to Poshmark for couple of years as a Top Seller. Often people seem to try to sell used items are thier original price which is just stupid, we can go buy it new at that point! At midnight my husband would say Are you still poshing? I suddenly realized that all the time I was spending being social on Poshmark was keeping me from doing other really productive things in my life, like exercising, writing, and spending quality time with friends and family. Closet Clear OutAs a seller, Closet Clear Out is a great way to make sales and give your buyers discounted shipping. I have gotten so many direct emails and messages asking me how I left Poshmark and started my own e-commerce business and Ive finally put everything Ive learned into an e-book. There are way too many scammers on this site, too much time wasted for slow to no sales. Felt like I was in a bs sorority and it was constant hazing. If you try to share items while in share jail, it will keep you in share jail. Then they will make a determination! There are good Sellers but the experience of the bad Sellers is something that really tarnishes Poshmarks reputation. I just started selling on Poshmark and sold one item thus far. Ive had to cancel orders because the seller just ignores the purchase and never sends the item. Now their postal is more than $7! With Poshmark's "Shop My Closet" web view, they now have immediate access to browse your latest listings. I was working on my 10th listing when I got the "something went wrong please try later" message when I went to post. Listings with a $0, $1 . Sorry meant to say very nice NEW designer items, above! Your closet isnt shut down. Why do people take it so personally? People rarely ask me questions because I include very detailed notes about each items features and condition, along with any fitting recommendations. and who is CLEARLY either: 1. pulling a bait-and-switch with her own damaged bag (again, in her one photo, you cant even see the entire bag, whereas I have 8 photos of my bag in the listing) OR I have become frustrated quickly with Posh. She says in her complaint, I wear a small and this does not fit like a medium I want a refund on this shirt. Seriously? The answering questions. After this experience, I dont think I can trust anyone on Posh. If Sellers understand the responsibilities of what it is to be a Seller and Seller-Buyer etiquette, then there shouldnt be any problems. Obviously, sharing is key to making sales on Poshmark. They just simply disappeared! Thank you for this article, its very helpful and makes you really think about why someone is wasting their time to rush off to ship things if people dont even bother to accept it right away. I guess its something new in their system, dont really know. I had 32 listings on poshmark and they all disappeared at the same time. Made the comment that product description should have noted the percentage of lycra. This time trying to clean out my junk drawer, I sold a pair of older damaged Chanel sunglasses, including their case and cleaning cloth for a steal of a price because they were worn; frames were solid but lenses had scratches. That way there is no dispute! Hi Gina, Ive actually gotten traffic to ShopStylaphile.com from Poshmark because I created an image stating that my closet had moved and posted it in my Poshmark closet. Ive been on Ebay for years with fair results. I love the idea of poshmark, but it is too social. I try to keep off the grid as much as possible. The item was immediately tossed. Why not just answer? I sell on etsy, ebay (the worst) , tradesey, and have my own shop. Hilary, I am so sorry this has been your experience as a seller. I have a Shopify shop (still under construction). I thought I was doing a work from home business, but really, many of us are working for cents rather than dollars. Thats where wed all benefit! and then no accepting or reviewing so you have to wait for your cash! Thanks again for this post!! The issue I have is people not taking their items down when theyre moving and dont take in consideration that we have to one wait for our item then most likely dont receive it and have to wait on our refund which pisses me off! and some outfits that I used to buy when I was working at a prestige department store and never use, but I am afraid to posted/sell them on PM because of all the comments about crazy buyers, I am pretty sure those buyers are the ones who buy clothing at the department sores, wear them and then return them for a full refund and they wanted to do the same thing on PM. 1. Any additional private info This is the information you placed in the Private Listing Fields (potential buyers are not able to see this). I take pictures of all the alterations on items if any, and any wear and tear, such as the fraying on the bottom of jeans. It wasnt. If the scammers are not monitored by the platform we are selling on, then small online shops are not going to able to have success and the platforms will eventually suffer. Posh PartiesPosh Parties are real-time virtual shopping events where users can meet up in the Poshmark app to shop, share, and sell listings. Considering another site. Some nice love notes. It looks like they just bumped the shipping to $6.95. In my second purchase attempt, I followed up when the item was not shipped although two weeks had passed. Tell me, how can one judge a black polyester dusty bag with Chanel silk screened On it, real or fake?! Very well said and I cant wait to check out your store! The buyer, with three followers, complained that my new Reed Krakoff bag smelled like manure and was stained all over. Have my own closet now for about 3 weeks, so I am brand-new and havent made a sale yet. I will say that I have never had an odor claim that I am aware of, but if I were to receive one, I would ask several questions around that to show how ridiculous it is to consider such a thing as a viable reason for return. I was informed that I have to wait while they review the case. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It is insulting for a person who is a stranger to do so to another. I complained to Poshmark and they sided with her. Looking into this. that I shop at sample/warehouse sales. I decided to take the plunge today, to set up shop on Poshmark. Now I think they are one of the WORST online selling sites. I was having some pretty great success although it was time consuming. Thanks @stylaphile youre right, its seriously not worth it. Im in no hurry to sell it, especially not for a big loss. My goal was to sell, unfortunately I shop. I have only been selling for 4 months and I have already had a brand new with tags 34 B bra returned because she claimed there was NO WAY it was a 34 B. I agreed to let her return the item and she was reimbursed . Okay, if youre in share jail, keep reading. Since then, Ive sold almost 40 items, which I thought was pretty good in comparison to eBay, which Ive been doing for years. After years of it some just get tired of it. Thanks again for your help! If you did, share it with your fellow poshers! and get mad when you reject the offer . It saves you a ton of time and helps you make more sales on Poshmark. Its not! I have done so well on Poshmark that at this time Im not gonna let one bad apple ruin the bunch. The seller then cancelled the transaction. This article seems to bring to attention the Seller experience, but for myself as a serious Buyer, rather, there are too many ongoing occasions where the Seller accepts my offer and then 3 days later flippantly cancels with no cause for cancellation to the Buyer. One of my tricks to protect myself is I use a tyvek wrist band with my store name written on it using a permanent marker and string it around the tag loop of your garment to protect the authenticity in case a return is file. Ugh Im about to shut it down! Then there was the girl just last week who bought a lipgloss from me and then claimed it was damaged. I too had thought that it would be a good side gig when I retired. I wish you tremendous success and much less stress!! While $10 or $15 is not a lot of money to pay for apparel, Im not plunking down a single cent of my hard-earned money unless I feel assured that I am getting a decent piece of clothing that is not riddled with holes or stains. Im just done.. But it got me very upset. Sold a couple of items and then had the brainstorm HEY! The buyer received and said they were not as described. I contacted Poshmark Support to let them know, but they never responded. agrreed! It could have gotten lost and that happens. Also want to make a note about MERCARI: I wont sale on there bc i had a nbd experience ( although after reading her i see it could happen on PM too I had a girl buy an expensive designer swimsuit from me It was NEW NWT NEVER WORN, i tried it on twice realized it would never work for me so listed on PM- she found me asked if i could do it for lesson MERC. Posh happily accepts my 20% fee and wants us to Share the Love. Buyer gets it and immediately wants a refund because of said noted, photographed, and described damage! That makes me uncomfortable! I got accused once of selling something inauthentic as well and Posh paid both of us and the customer kept the item. I get what you are saying about being responsible for your purchase. They would rather you contact them via a listing than rate them bad so everyone can see it. The boutiques are growing exponentially and with the shipping, they are more expensive than retail, but wont except returns. Not a lot, but I cant imagine that I am the only one that this has happened to. Your account is now deleted. Ive been on since Nov 2016 as a buyer then started listing in May to Sell. I am not sure what to do as I would like to clear my closet out. The thing that gets me is, Im not Instagram savvy and Im looking for a way to reach that market. They take weeks to answer your questions and Ive had to cancel a bunch of orders because they failed to ship within seven days. I had my share of crazies too when I was on Posh. Just impossible. I have an online store as well and have had one for over 12 years! I learned this my first month and never turned back. I started buying on Poshmark two weeks ago, so Im definitely a newbie and just learning the ropes. When she received it, she filed a case with Poshmark help stating that the zipper didnt work. Did you do anything before they were gone? Im still selling on the site, although Poshmark fees are extremely high. ); 3). Is it just me or has anyone else noticed they are taking a higher amount of taxes out of sales than the actual state rates? Seriously. What really upset me was that I had one buyer that did not like the lycra content in the jeans I sold her. Had it been like 2-3 or even 5 I wouldnt be so concerned but 15?? ; Tap the Offer/Price Drop button on any listing and select Offer to Likers (these are private). ROFL! Quite often you can check out as a guest but not here. I hover around 50 or so listings, so not a huge closet, but its nice to make a few dollars here and there. There is. To all that are good at ityou have my respect. I have tried to be super helpful and answer her questions and I just dont think she wants to hear it. Youve pretty much sums it all up. Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark? Little room for any questions. This is my second non-shipment of goods bought on this site. You provided food for thought. Not sure where that came from? But when I wrote to them about how as sellers can we be protected, I told them I removed over $27,000 in merchandise and I still have probably $60,000 to sell! Now just waiting on Poshmark to decide on the case. dhampyre Respectfully, may I ask why you cancelled the order today after accepting my offer 3 days ago? In my 3rd purchase attempt, the seller cancelled the transaction without letting me know. Thats making a decision about your life and thats awesome. And hand wrote a thank you and placed it carefully on top. NWT Eliza J Women's Bell Cuff Jewel Neck Sweater - Size Medium. The best way to drive traffic to your new site is with a blog, social media, and Google AdWords. Unfortunately, Ive heard many stories similar to yours. Lastly, I would appreciate it if you would rate the seller based on the item and how well she does business and not on how bad you think the packaging is. You can get into Poshmark share jail by sharing close to (or more than) 10000 shares in a single day. It doesnt take much to get SU status at all. It was a complete waste of my time. I decided to take the plunge today, to set up shop on Poshmark. Joke-mark. Somehow she came up with screenshots and a fake trackint number (probably a different order altogether!) I found that people buy items quicker when all the important information is right there and they dont have to contact you and wait for you to eventually read your email and respond to them. Nice to see their priorities still havent changed! I sold a tech item and the buyer claimed it didnt work. Im in the same boat and trying to figure out how to best transition off of Poshmark. Im not complaining-a sale is a sale, but I would rather donate things to my local church, which I will, than deal with the antics of greedy people. 55 172 Comments 1 Share Share I unfortunately ordered on Poshmark on two occasions. Should have known better!! My first transaction on Poshmark cost me $50 for a defective pair of shoes I cant wear or even try to resell. What one person considers EUC may actually be just good to another person, so some basic elaboration is necessary. Its designed that way to keep users engaged and both buying and selling on the platform. Alexandria. I sell very good quality custom jewelry on fb. I am bombarded with party invites daily and my time has been wasted further wasted. I sell ONE or TWO items per week. Yes I left poor feedback. She took another photo and it was the dress with a tag hanging down from a distance. Step 1, trying to get a tax id number. Every penny counts at this point. I mean absolutely every single thing complete with order numbers, photos, love notes and all. I hear time and time again from other poshers that there isnt no seller protection. Wait, to the person who said the shipping is absurdly high, I have to ask where else are you shopping that $7 is high for priority?! I responded to the case with a lengthy and detailed rebuttal explaining how this isnt my bag (or, even if it is, that the buyer has now cut holes into it). Not even google has any relevant answers for that stupid error code 2002. Also, if the buyer isnt happy with the purchase, Tradesy handles the return. Buyers remorse is no reason to lie about an item. People just follow your closet if they like the items that are in it. I havent received the jacket back yet, which Im sure is going to be a mess when it does comes back. I had a girl purchase a bundle of VS items for a very low price. Goodbye to my consideration for Suggested user now for another few months. My items are not cheaply priced but I think they are fairly and accurately priced. I still love what I do, because it is their decision to call me a name. While in theory that is great, I really dont have time to keep doing that daily. high fees and noone is serious. I use my blog, social media, and Google Ads to drive traffic. me to fix it. Thats how Ive been able to increase my traffic. I love selling things online to earn a little extra spending money, but Im ready to quit Poshmark too and look into other options. Xo. I have had an account for over 15 years with 220 transactions but I never though I would leave Poshmark for ebay. Hi! Is other sellers there is so many desperate sellers that will mess with you and try to piggy back off your listings it is unbelievable. Me and poshmark have a love hate relationship I love the fact that I can make money without all the footwork but the thing I despise is the fact they have full control over my closet. Later, Alexandria. I totally relate to this post. Long story short: someone bought it, said it had snags, took photos and sent to Posh! Obviously the CEO, Manish, doesnt give two clicks about anything, just as long as hes making money. Has the change over been difficult? I have been on Poshmark for 1 1/2 years and went full tilt and have over 1300 sales, Each one in blood, sweat and tears. Uh, I posted FOUR photos of the bag, including one where Im holding it for reference. Do a search on a LV or Gucci bag and you will find thousands of counterfeits, both illegal and against Poshmark documented policy. I found it incredibly frustrating to put so much effort into photographing items that buyers wanted to lowball. In my fourth purchase attempt, the item was never shipped and there was no explanation from the Seller. Already I can tell I am putting in a ton of time to get followers, follow others, share, likes and what not. Note, this doesn't opt you into Poshmark-related emails. Hi Susan! What I like about Posh is that it has mostly clothing items, and frequently if I want something from a previous season, or another color of something I have and like, I can get it on Posh. Can anyone suggest how I can get my money for this? Thanks. And Poshers damaging an item to get a full refund? Well they locked my account. Sorry to hear your having this issue! Again, thats why I say there is not enough protection for the sellers on Poshmark. And it takes days for a generic email. I have been called every name in the book. Premier Designs Necklace Fashion Jewelry-Rhodium Plated Silver-Signed. -made a white with black logo thank you card. I have only been on since the latter part of March this year. Its a cleaver, but insidious business model. anyone have any ideas? Although its taking some time, I am moving the inventory, and due to Mercaris fees and shipping, Im making more than I ever did on PM and I spend very little time! My pictures from before I sent the items dont reflect this any damage, and it took the girl 48 hours to decline the purchase. Plus theyre taking a while to get back to me, New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. I tried emailing Poshmark about it and they only told me how to Cancel the Order from the website when I told them the website will not let me and I need help canceling. Did you do a direct mail campaign to notify them? Really???? They expect everyone to be techies, I dont have a printer and they require a printed label. Once I received notification of the accusation and reply to Poshmark through email and phone, despite my great reputation on the site, I got no response and had the item returned to me. They said it was snagged all over. Once you enable Vacation Hold, a banner will be displayed on your closet AND every listing will be marked as Not For Sale. Reading the latest Q4 2021 Earnings Call transcript, all focus remains on reporting how much time users spend on the platform (social activity). I never bothered to fight that it just wasnt worth my time and the stress. NO sellers response to feedback anymore. even when the tags are attached theyre still trying to get something for nothing and thats the frustrating part! Without exaggeration, 8 out of 10 new members are counterfeit scammers or spammers. I dont have time for this stupid back and forth game people play on poshmark with that ridiculous offer button so I just declined the offer and she went nuts! Thx for sharing your story! I use the blog, social media and Google AdWords to drive traffic to ShopStylaphile. Wowthis is interesting listening to everyones experience. Definitely, a scientist/techie type who has no fashion background; in addition, when you read his various statements, hes very theoretical. Which is why most all of my 4th pics are close ups of the tag!! Private offers with discounted shipping are headed your way. I find I couldnt make a profit on a lot of items due to the item being $20 $30 dollar items and then if you add the $ 6.79 the buyer is now paying almost $30 $ 40 dollars for a $20 dollar item or rather not because they wont. If its a high-end luxury item, I wouldnt sell it to someone that didnt have a longstanding presence on Poshmark. Note: Poshmark's minimum listing price is $3. Shop my Poshmark closet: http://www.poshmark.com/closet/keepinitradUse the code KEEPINITRAD to get a $10 credit on Poshmark!Jomar Wholesale:https://jomarwhol. I only sell new items for a reason so i dont have all the issues that i have read on this posting. I just created a poshmark account wanting to make some money, but now I am very scared. Why the fuck would the seller change the rating?!!??! At least I know my experience with Poshmark is far from unique and while my aggravation and losses are small compared to some of you, it reminds me that there are better uses of my time. But I had sent about 5 items just previously to sending that dress and one after the other gave me 5 stars and glowing remarks!!! Poshmark is run by tech bros, who have no fashion sense. I am beyond livid. Do you have your listings as final sale? The thing is, if they would just make a few changes and really pay attention to protecting both buyers and sellers, they would be able to retain more users. Hi , I have the same proble likie I have a open case with A free people dress ,and the buyer make a open case because is not authentic . I dont have time for that and I have perfect five star rating on over 100 sales. I am bit reluctant on these fees for posh foe just pointing the shipping label (shipping is still paid by buyer or seller). Figure out top selling categories and subcategories based on season. Thats a clear signal to Poshmark that youre doing something thats not normal. It has been countless hours of trying to fix a problem I did not cause and Poshmark will not help. The seller just sent me a refund for whatever amount was in question. I get a lot less than doing it myself on eBay but none of the hassle. I agree with you 100%. They were like new. Glad I found your blog, I have been looking for anywhere to type a complaint so that others can be warned. However Im doing same as you! I think most people do that. These are terms that imply intimacy and you dont know me!! I simply declined, since I had enough experience through my clothing page to know theres no winning THAT fight. If 4000 shares in a day sounds like a lot to you, thats nothing for a tool like the Closet Tools. Just seems ebay and others do not protect sellers yet they make the money from us! I am still highly insulted and offended! As for the 20%, it is a small price to pay for traffic. Im glad Im not only honest person that was on Poshmark AMD had a crappy experience. I will say this though, as a grown woman who has experienced life from many facets, dont call me hon, sweetie, dearie or whatever other cutesy term you want to address me.