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Items must be unworn and unwashed with the original labels attached. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. You can unsubscribe at any point. Pay for the postage and print off your label. 1. Youll find these alternative methods If you have a shipping related question or maybe you need to track your order. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Returns FAQs 3 Select your preferred return option Print returns label at home or in store options. Youll need to write to us with notice of your cancellation just fill out A typical refund will take up to 14 days + your banks handling time. Print returns label at home or in store options. I have received a faulty or an incorrect item, would there be a charge to return? You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Print off your returns label and attached it to your parcel. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. Vests. By subscribing, you agree to receive marketing communications from boohoo by email. This does not affect your statutory rights. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. You may be liable for import and pay a custom duty charge for orders over the customs threshold. You don't need to remember to keep your proof of postage - it's all digital! What should I do if I receive an incorrect or faulty item? You'll no longer receive a delivery note in your parcel. 2. By enabling them, you are agreeing to our. Your browser's Javascript functionality is turned off. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. If your items dont make it back to us, youll need to open a dispute with the carrier. Refunds will not be given if they do not comply with our returns policy. Product name and codes of the items you returned. There are a couple of other ways to cancel your contract with us. Once you have processed your return in the portal you're ready to post it off! Hear about exclusive offers, get early access to collabs & quicker checkout. 90z Revival, Simply return your item(s) and reorder for a replacement. You've got 28 days to send something back to us from the day you receive it. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. Once our checks are complete well refund your credit/debit card. I can't see the refund on my bank statement. Returns are FREE for premier customers. Graphic Tees. UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Returns cost $4 and you can track them as they make their way back to our US hub in New York. Simply return your item(s) and reorder for a replacement. Your browser's Javascript functionality is turned off. Please turn it on so that you experience this sites full capabilities. Unfortunately we don't offer an exchange facility. Your browser's Javascript functionality is turned off. Login to our returns portal by clicking the Start a Return button. Your return arrives back at boohoo! You've got 28 days to send something back to us from the day you receive it. We've gone paperless! Make sure you keep your proof of postage! If your items dont make it back to us, youll need to open a dispute with the carrier. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. | Read 2,121-2,140 Reviews out of 5,495 Tell us what you are returning and why. 90z Revival, Jeans, Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. You've got 28 days to send something back to us from the day you receive it. Items must be returned within 28 days of receipt. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. Buy Now, Pay Later! The funds should appear on your bank statement within 3-5 working days (how long You can generate a returns label from our website, attach it to your parcel and then send it back to us. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. By subscribing, you agree to receive marketing communications from boohoo by email. weareMAN. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Items must be unworn and unwashed with the original labels attached. Keep an eye on your return tracking. Ive paid with Afterpay How do returns & refunds work? A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. OUR RETURNS POLICY. Returns via the portal are fully tracked. Returns are FREE for premier customers. Hoodies. 3. You can return your item to us for a refund, and then place a new order to By subscribing, you agree to receive marketing communications from boohoo by email. With just one click you can reduce the energy used by this website. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. To experience the full world of Boohoo, please enable these or check whether another program is Repack your items. With just one click you can reduce the energy used by this website. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Once our checks are complete well If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna for the items that you have returned. All InPost Lockers are in well lit, safe and secure areas with ample parking. You can unsubscribe at any point. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. We've gone paperless! The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Whether you're on website or app, just flip the switch! Click here to start a return. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). Log onto your Portal here . Confirmation; Please complete the required fields to help us retrieve your order details . Please return unsuitable items in its original packaging. *Extra 10% discount sent via email to new subscribers only. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Your refund will be processed once we've received your unwanted items. You will need your order number and email/last 4 digits of your phone number. Returns via the portal are fully tracked. Please note, we cannot offer refunds on cosmetics and pierced jewellery. As per our policy, returns are chargeable therefore the outstanding 1.99 charge on your BNPL invoice would need to be covered by you. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! For more info or to contact Zippay click here. Pierced jewellery cannot be returned for health and hygiene reasons. This does not affect your statutory rights. Returns via the portal are fully tracked. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Repack your items (These need to be unworn/unwashed/unused and with original tags). Items must be unworn and unwashed with the . If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Click here to generate and print off your returns label and to find your nearest store. Login to our returns portal. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. All rights reserved. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. If you use the returns portal, the process for returns is as follows: Repack your items. A typical refund will take up to 14 days + your banks handling time. If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. With loads of styles landing each week and regular trend updates you can be sure to get the latest. You'll no longer receive a shipping note in your parcel. Make sure you keep proof of postage! 1. Select your preferred return option (Print returns label at home or in store options). Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. If your items dont make it back to us, youll need to open a dispute with the carrier. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Your browser's Javascript functionality is turned off. This does not affect your statutory rights. No packaging, no problem! 1, 2, 3! Please wait 14 days before contacting us about your refund if you havent heard from us yet. Hear about exclusive offers, get early access to collabs & quicker checkout. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Keep an eye on your return tracking. By subscribing, you agree to receive marketing communications from boohoo by email. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Email Address The email address used to place your order. 3. blocking them. You don't need to remember to keep your proof of postage - it's all digital! We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Returns are an extreme hassle to deal with. If you decide to keep one of the items, you need to pay for delivery. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. 90z Revival, Login to our returns portal You will need your order number and email/last 4 digits of your phone number. For USA, Canada, Australia and New Zealand customers please return items your item(s) to us within 30 days of receiving your item(s) and remember to get in touch before returning. depends on your card issuer). Ive paid with Zippay How do returns & refunds work? We dont offer exchanges right now. However, we may, in our sole discretion, offer you a longer period for returns from time to time. We've gone paperless! 5. 4. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. We dont offer exchanges right now. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Don't worry, if this does happen we will contact you first. Post if off! Jeans, Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. 1. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. If you decide to keep one of the items, you need to pay for delivery. Om van de volgende voordelen te genieten. We dont offer exchanges right now. If you decide to keep one of the items, you need to pay for delivery. We don't refund delivery charge for those countries listed outside of the EEA. Unfortunately we don't offer an exchange facility. Items must be returned within 28 days of receipt. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. 1. You've got 28 days to send something back to us from the day you receive it. Once our checks are complete well refund your credit/debit card. " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " Hear about exclusive offers, get early access to collabs & quicker checkout. Locations include supermarkets, petrol forecourts and train stations. Returns are FREE for premier customers. this If you've returned items from an order paid for with Zippay, and you're near the end of your invoice period, we'd recommend making the outstanding payments by the deadline to avoid payment charges. It takes up to 24 hours from your return being processed by us for your invoice to be updated. I can't see the refund on my bank statement. Select your preferred return option (Print returns label at home or in store options). You will need your order number and email/last 4 digits of your phone number. You dont need to remember to keep your proof of postage its all digital! A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You dont need to remember to keep your proof of postage its all digital! Unfortunately we don't offer an exchange facility. Simply return your item(s) and reorder for a replacement. Thats why before checking out, its important you acknowledge that you understand this. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. You've got 28 days to send something back to us from the day you receive it. Repack your items. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. 2. This cancellation period starts from the day you have received all of the items in your order. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. Print returns label at home or in store options. *Extra 10% discount sent via email to new subscribers only. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace You don't need to remember to keep your proof of postage - it's all digital! Select your preferred return option (Print returns label at home or in store options). On receiving your return the next step is for us to check the item(s). All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Please wait 14 days before contacting us about your refund if you havent heard from us yet. You'll get an email once we receive your returned item. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. 1. Once you have processed your return in the portal you're ready to post it off! Ive paid with Klarna How do returns & refunds work? If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Once you have processed your return in the portal you're ready to post it off! We have printer-less options too if you dont have a printer! You've got 28 days to send something back to us from the day you receive it. Simply return your item(s) and reorder for a replacement. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. There is no returns label in my parcel, how do I return? Find out how to return your item(s) at number 4. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. Boohooman.com Returns If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. This does not affect your statutory rights. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. This can take up to 7 days to show in your account and is dependent on your bank's processing time. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. 2. Don't worry, if this does happen we will contact you first. Select your preferred return option (Print returns label at home or in store options). UK If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Login to our returns portal. Tell us what you are returning and why :). To experience the full world of Boohoo, please enable these or check whether another program is All rights reserved. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. There are a couple of other ways to cancel your contract with us. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Returns via the portal are fully tracked. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Please turn it on so that you experience this sites full capabilities. I can't see the refund on my bank statement. This cancellation period starts from the day after you receive your order. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. No packaging, no problem! NEW - Want a fully tracked, cost effective and convenient way to send returns? Login to our returns portal. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. You have 30 days to cancel your order because you have changed your mind. 4. We're sorry to hear that you've received an incorrect or faulty item. Returns are FREE for premier customers. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. 3. Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. Hoodies, weareMAN. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. I have already returned some items from my order and paid 1.99, why are you charging me again? There is no returns label in my parcel, how do I return? For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. 4. blocking them. 1. Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. Or simply return your items to the following address within 45 days from the date you received your parcel. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You will need your order number and email/last 4 digits of your phone number. Unfortunately we cannot accept returns after this time. Returns via the portal are fully tracked. Your return arrives back at boohoo! Your return arrives back at boohooMAN! Refunds will not be given if they do not comply with our returns policy. 3. Graphic Tees. 3. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. What should I do if I receive an incorrect or faulty item? Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. We're sorry to hear that you've received an incorrect or faulty item. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. If this could be the case, please check your emails including spam and junk. Post if off! To experience the full world of Boohoo, please enable these or check whether another program is If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. If you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal above), you will remain responsible for the item(s) until we receive them, and we will not be liable for providing a refund if we do not receive your item(s). Post if off! You can unsubscribe at any point. On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. FYI Product name and codes of the items you returned. I . 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. You can return using the steps above. 4. With loads of styles landing each week and regular trend updates you can be sure to get the latest. A typical refund will take up to 14 days + your banks handling time. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. weareMAN. We have printer-less options too if you dont have a printer! We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. BB10 2BQ. Login to Boohoo's returns portal. 3. You'll get an email once we receive your returned item. Om van de volgende voordelen te genieten. Swim Shorts,