For those people needing to apply for their renewal this too can now be done byApplying online. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. If you have any questions, please contact Essex County Council by calling0345 743 0430. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. This cookie is set by GDPR Cookie Consent plugin. Auto-renewal for an older person's bus pass. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Necessary cookies are absolutely essential for the website to function properly. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. This can be your email address or set to something memorable for you. State pension claimants who apply directly through their local council should be aware. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. How do I renew my bus pass in Northumberland? This cookie is set by GDPR Cookie Consent plugin. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. 5 Other ways to apply. What should I do? If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. You should have received all the information you need by now. It does not store any personal data. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. If you cannot apply online for any reason please contact us. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. If you currently receive Travel vouchers you will receive a renewal form at your registered address. The cookie is used to store the user consent for the cookies in the category "Other. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Please still, Older Persons bus passes will normally be automatically renewed. Disability-related passes can be valid for 1 - 5 years. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Disabled person's bus pass There's no central provider of the disabled person's bus pass. What do I do with a bus pass which is no longer needed? We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. for staff to amend your details and arrange for a renewal pass. Read and contribute to the 20 readers' comments . Find out which bus company you wish to comment about on our bus operator contacts page. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Renewing an older persons bus pass. Hampshire County Council Concessionary Travel Scheme - General Terms I have moved out of Gloucestershire. These are mostly people who have held a bus pass since at least 2008 and will now be . If you've had a concessionary bus pass for the last five years, you might . I have applied for my new bus pass, what should I do with my current pass? If you do not receive your new pass please contact our information line on 0345 600 0659. Please note you will require your customer number to complete the form (This can be found on your renewal letter). You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Alternatively you are able to renew your vouchers online. Newsroom - New bus pass to be renewed automatically Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. You can apply for your renewal bus pass online. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Renewing a disabled persons bus pass | East Sussex County Council Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. You will need to pay 10 to replace this pass. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. If you send us different evidence, your pass may be delayed or refused. If you have an older person's pass that expires in the next two months renew online with the following links: -. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. There is no need to contact us until we get in touch with you. Nexus issues important update on free bus pass renewals Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Are senior bus passes renewed automatically? When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Username Password Forgotten your Password? You should allow 6 weeks for your application to be processed. You don't have to do anything, unless you have moved since we sent you your last pass. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. new pass.. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. But opting out of some of these cookies may affect your browsing experience. Your older person's bus pass is valid for four years. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. N94. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Please ensure that you keep us informed of any changes to your name or address. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Free bus passes explained - Surrey County Council - surreycc.gov.uk It is no longer. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. You should have receive your renewal form by mid-February. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. GCC understand there was a discount being offered for some local train travel. It is being used by the person whose photograph and name appears on the pass. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Unable to drive for reasons of medical fitness. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). For further information contact: The National Rail enquiries telephone number is 08457 484950. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. thurrock.gov.uk uses cookies to make the site simpler. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Disabled person's bus pass . igo card for 11 to 16 year olds. The cookie is used to store the user consent for the cookies in the category "Analytics". "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Frequently asked questions about concessionary bus passes Renew your older or disabled person's bus pass The new pass is free. Continuing eligibility for a pass issued due to a . Can I use my pass on Trains? Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Alternatively, you can renew your pass online. Renewing your bus pass or reporting it as lost or stolen Travel passes and concessions - City of York Council Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Lancashire: These pages are for East Sussex bus pass holders. It costs 10 for a new card. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Where you caught it and at what time, along with your destination. 4 Apply online. Apply for your bus pass by visiting the GOV.UK website. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Bus pass renewals - Travel Devon Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. 5 How long does it take to renew an older persons pass? This will be. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Copyright Lancashire County Council 2022. Older or disabled persons bus pass | Essex County Council I have moved into Gloucestershire. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Login Or Register | Lancashire County Council Bus Pass Concessionary bus pass and travel vouchers - Borough of Swindon Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. It tells you about: Bus passes are issued for up to five years. Your pass will be automatically renewed if you have used it within the last 13 months. The cookie is used to store the user consent for the cookies in the category "Performance". Are you struggling with the cost of living crisis? Lee Find out more about an igo card. Can I use my English senior citizen bus pass in Scotland? Freedom Pass expiring: How and when to renew London travel permits. 3 Post office. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. I have not had an automatic renewal what do I do? You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Some bus services are changing. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Open all. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. How to renew your London Freedom Pass - The Independent Daily fare: $2.00. What happened to the baby in Joy Luck Club? If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Applicants can enter in their postcode online and will be given the contact details of their local council. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Renewing your bus pass or reporting it as lost or stolen 1 week before current vouchers expire. Copyright 2023 Wisdom-Advices | All rights reserved. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be with no need for anyone to fill in any forms or submit any photographs. Welcome to the Highways Service Information Centre. Older Person's bus passes will be renewed soon. To get an older persons bus pass you must 2 Apply to your local council. We use some essential cookies to make this service work. If you move address, update the details on your bus pass at least three weeks before the renewal date. Youll need to provide proof of identity. Collecting an application form from your local library. We apologise for any inconvenience that this situation may have caused you. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Where can I get a bus pass for an older person? My age-related pass has now expired but I have not received a new one. The cards offer older and disabled people free travel in the capital Please let us know if you no longer require a bus pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. However, you may visit "Cookie Settings" to provide a controlled consent. When can I use my concessionary bus pass in Gloucestershire? Renew an existing pass | Transport for Greater Manchester Age-related pass or vouchers. Changes to personal details Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. system now generates new passes automatically at least a fortnight before the Click or tap the rating which best represents your experience. Login to renew or manage your Bus Pass and to keep your details up to date. No it is not possible to issue an age-related bus pass "with companion" entitlement. Before your pass expires, we may send you a letter inviting you to renew it manually. current pass expires so pass holders dont need to do anything, just wait for a The cookies is used to store the user consent for the cookies in the category "Necessary". Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Further information. You may be eligible for financial support. 1 Contents. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Concessionary bus pass questions answered - Wiltshire Council Currently this is at age of 66. Calls from mobiles are likely to be considerably higher than those from landlines. renewed people had to fill in forms and submit photographs but we have scrapped If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. No. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Will receive a renewal form, as evidence is required to obtain a new pass. You also have the option to opt-out of these cookies. This cookie is set by GDPR Cookie Consent plugin. The way of applying may be different to the way you applied in Gloucestershire. Senior HOLO cards available at all Satellite City Halls on Oahu Can I use my disability-related with a companion bus pass in other parts of England? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. We only need this if you want us to contact you and we won't keep it once we've replied. For further information see www.gloucestershire.gov.uk/fairprocessing. Can you renew your bus pass online? - Wisdom-Advices Residents are. Apply for or renew your bus pass. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. What should I do? You will need to apply to your new local authority for a new pass. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Using your card. You do not need to renew an igo card. The passes will be sent out automatically but people should call the bus renewal hotline . If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. You can apply for a disabled persons bus pass if you are a Medway resident. You can apply for your renewal bus pass online. If you have not received either a letter or full pack call us straight away on 01452 426265. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Renew an older person's bus pass | Oxfordshire County Council Renewing, updating or cancelling a bus pass - Thurrock We also use cookies set by other sites to help us deliver content from their services. Can I use my bus pass on Park and Ride Services and Airport Transport Services? five years Our free email alerts will help keep you up to date with the things that matter to you. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. My new bus pass will not work when I place it on the smart card reader on the bus. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. The day and date you experienced difficulties. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. If your pass has been stolen, you should call 0345 200 0388 to replace it. An older persons bus pass has exactly the same benefits as a disabled persons pass. Please note the Bus Pass system is separate to other Council systems and requires its own login information. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Other Scottish passes arent accepted on the trams. Bus Renewing, updating or cancelling a bus pass. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. In the unlikely event that your pass does not arrive, you should call 01452 426265. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Please provide them with as much detail as possible about the journey you wished to make. Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News passes that expire between January and March are in the process of being issued 2 Are senior bus passes renewed automatically? Can I use my pass on Trains? You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. all that. Renew a bus pass | Apply for a concessionary bus pass - Medway What is the cause of the card not working? Changes To Renewal Of Concessionary Bus Passes. You can renew your bus pass up to 8 weeks before it expires. You can find your renewal code located in the box towards the bottom of your renewal letter. We send out renewed passes by the end of March.