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Learn more about us at www.liveops.com. Please review the Liveops basic technology requirements by clicking here. Community. . Thanks so much for taking the time to leave a review! We source for impact by empowering and celebrating those with initiative. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This login is to access our Shiftboard online scheduling and people. Log in. Money is amazing, but like every job there are flaws. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Push either the users Okta password or a randomly generated password to the app. Want to become a Liveops agent? Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Our developer community is here for you. Push existing Okta groups and their memberships to the application. Liveops Nation agent news. transparency. Attack Protection. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Relationships are built on a strong foundation of trust and If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Flexibility. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Dorm Decor Ideas || Explore Detailed Information. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Excellent company! To find out more, read our Privacy Policy and Cookie Policy. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Earning potential. We encourage ideas from everywhere. Duo Security for MFA | Okta. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Forgot password? Support. Pay, Vacation time, You get to work from home. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. We would like to show you a description here but the site won't allow us. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. We are passionate about the agent experience, because we know agents have many choices in their careers. National and Local Networks, 401(k) (Traditional and Roth) Save my name, email, and website in this browser for the next time I comment. Your email address will not be published. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Or, sign in using: Login using Okta. We are empathetic, good-natured, down-to-earth people who like to have fun. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Improving Peoples Lives. Create success for our clients by working cross-functionally to build strategies that maximize program results. Managing multiple systems, programs, and screens simultaneously. Copyright 2023 Okta. You can also manage cookies in your browser settings. We use cookies to improve your experience on our website. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Actual earnings may vary depending on client opportunity and support required. Scottsdale, AZ liveops.com Joined January 2009. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Liveops brought a new level of professionalism to our needs. Were committed to earning the right to grow with you by being relentlessly results-driven. Grow your home business through Liveops client network, working with the brands you know and love. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Liveops energizes agents through rewards and recognition. This network has hard skills in your industry, and soft skills from life experience. Forgot your password? Director of Customer Care, healthcare organization. Answer. HSA and PPO Options No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. Virtual. Find Out How & Apply . View our background and credit check requirements here. View our background requirements here. You are your own boss and set your own hours so there is a great work/life balance. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. We work in service of our Agents, Clients, and Employees. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Please enable it to improve your browsing experience. Want to become a Liveops agent? Their consistency, professionalism and customer service are unparalleled in the industry. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. A hallmark of Liveops is the idea that learning and improving are never done. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. 3,309 Following. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Without a doubt, they are the most organized company weve ever worked with. Without a doubt, they are the most organized company we have ever worked with. Click here for technical info. This means you can choose when, where, and how often to work! The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Join the Liveops corporate team and help improve peoples lives. Documenting details of calls and customer interactions. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. best www.shiftboard.com. We call the agent community Liveops Nation. The hardest part of the job is when the call volume is low. Talent deserves opportunity. Earning potential. Support. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Want to become a Liveops agent? Password. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Returns the exact phrase match within quotes. Welcome to Liveops Agent Services LLC Shiftboard Login Page. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Note from the editor: The author, Shelly Strom, is a longtime freelance . Accounts can be reactivated if the app is reassigned to a user in Okta. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. The world class support of Liveops and unparalleled access to world-renowned clients. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. The agent community sits at the core, and we dont take this lightly. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Create success for our clients by working cross-functionally to build strategies that maximize program results. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Sign an Independent Contractor Agreement. We use cookies to improve your experience on our website. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. Quickly assessing customer needs and providing sound solutions. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. This app integration supports Single Sign-On. You can also manage cookies in your browser settings. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Flexibility. Tuition Reimbursement. Copyright 2023 Liveops, Inc. All rights reserved. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Looks like you have Javascript turned off! IT Support Logo. Single Sign On. We endeavor to do the right thing, every time. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. We use cookies to improve your experience on our website. To accept cookies continue browsing as normal. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Agent Login. Remember me. To find out more, read our Privacy Policy and Cookie Policy. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. The workplace culture is amazing. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Efficient. Liveops. Join the company voted one of the Best Places to work in Arizona. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients.